Privacy Policy

Who We Are

Business Name: Paramount Concrete Company LLC
Phone: (319) 614-6142
Email: [email protected]
Location: 648 Marion Blvd, Marion, IA 52302
Website: https://paramountconcreteia.com

Paramount Concrete Company LLC ("we," "our," or "the Company") is a residential concrete flatwork contractor serving Cedar Rapids, Iowa and surrounding communities. We are committed to handling your personal information responsibly and in accordance with applicable law.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Submit a contact or estimate request form on our website
• Call or text us directly
• Email us
• Interact with our chat widget
• Sign a contract or scope of work

The types of information we may collect include:

• Full name
• Phone number (including mobile number for SMS communication)
• Email address
• Property address
• Project details and descriptions
• Payment information (processed securely through third-party payment processors)

We may also collect non-personal information automatically when you visit our website, including browser type, device type, IP address, pages visited, and time spent on pages. This information is used for website analytics only.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to estimate requests and inquiries
• To schedule and coordinate project work
• To communicate with you about your project via phone, email, or SMS text message
• To process payments and maintain business records
• To send appointment reminders, project updates, and follow-up communications
• To improve our website and customer experience
• To comply with legal obligations

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for their marketing purposes.

SMS / Text Message Communications

You can expect to receive messages related to:

• Estimate confirmations and follow-ups
• Project scheduling and reminders
• Project updates and completion notifications
• Customer service communications

Message frequency varies based on your project and communication preferences.

Message and data rates may apply based on your mobile carrier and plan.

To opt out of SMS communications at any time, reply STOP to any message we send. To request assistance, reply HELP or contact us directly at (319) 614-6142 or [email protected].

We do not share your phone number or SMS consent with third parties for their own marketing use.

How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service providers: We use trusted third-party tools (including LeadConnector / GoHighLevel CRM) to manage customer communications, scheduling, and marketing. These providers are contractually required to protect your information.
• Legal requirements: We may disclose your information if required by law, court order, or government authority.
• Business transfers: In the event of a sale or merger of Paramount Concrete Company LLC, your information may be transferred as part of that transaction.

We do not buy, sell, or trade leads or customer data. We do not participate in affiliate lead programs or lead reselling of any kind.

Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us understand how visitors interact with our site.

You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of the site but will not prevent you from submitting a contact form or reaching us.

We may use Google Analytics or similar tools to gather aggregated, anonymous website usage data. This data does not identify individual users.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our website uses HTTPS encryption and our CRM platform maintains industry-standard security practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to complete your project, and to comply with legal and business record-keeping requirements. Customer project records are generally retained for a minimum of 3 years following project completion.

You may request deletion of your personal information by contacting us in writing. We will honor deletion requests to the extent permitted by applicable law and our business record-keeping obligations.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal and business requirements)
• Opt out of SMS communications at any time by replying STOP
• Opt out of email marketing communications at any time

To exercise any of these rights, contact us at [email protected] or (319) 614-6142.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Business: Paramount Concrete Company LLC
• Phone / Text: (319) 614-6142
• Email: [email protected]
• Location: 648 Marion Blvd, Marion, IA 52302